Events not displayed in the UMA DX Dashboards

Products

• DX OI SaaS
• DX SaaS
• DX Operational Intelligence
• DX Application Performance Management
• DX APM SaaS

Issue/Introduction

After deploying the Universal Monitoring Agent (UMA) the DX Dashboards are not showing data for the Events panels :

 

 

 

 

Environment

Release : SaaS and On Premise

Cause

The installer files for Operator and Helm, uma_cr.yaml and values.yaml respectively, include this section to enable the Events:

  events:
    enabled: false
    filter:
      # fieldselector property can be used to filter the Kubernetes events based on the value of one or more resource fields.
      # Here are some examples of field selector queries: metadata.namespace!=default, metadata.name=my-service etc.
      fieldselector: type!=Normal
      namespace:
    clamp:
      perDayLimit: 15000
    elasticDocTypeId: itoa_events_apm
    elasticDocTypeVersion: 1
    elasticProduct: ao

This section is missing in the YAML file installation, ca-uma-agent.yaml

Resolution

Manually enable the Events in yaml and redeploy agent.

  events:
    enabled: true

 

Make sure the tenant Id is added to the entry agentManager_tenantId in the YAML file, otherwise the insert to index ao_itoa_events_apm_1 will not work.

Additional Information

Engineering confirmed that for now Events are supported only in helm and operator.