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After upgrade UIM connector, hostname field has extra information

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Article ID: 256830

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

After upgrade UIM to 20.4 CU5, and the UIM connector to 3.9.3, in hostname field of alarm we are getting

“File:hostname”  for disk related alerts on soi tool.

 

Before the upgrade, we got only hostname.

Environment

Release : 4.2

Resolution

The new UIM connector is using the FileUrlPath as the label for File class.

 

We edited the UIM Connector policy to change the Label to use DeviceDnsName

 

<Format2>
<Field output='Label' format='{0}' input='DeviceDnsName' />
</Format2>

 

Once we made the changes, we did the following

1) Stop Catalyst Container Service

2) In the Administration page, we remove the UIM connector

3) Start Catalyst Container Service