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DSEXVIEW fails with DCD0037E and DCD0025E errors on VCBTSQIO return code 1469

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Article ID: 256823

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Updated On:

Products

Dispatch Output Mgmt

Issue/Introduction

Due to LDS SATURATION warnings, we are attempting to run the Dispatch batch cleanup/maintenance job to delete expired entries out of online viewing. However, the job is failing with a RC=16 and is issuing the following errors:

DCD0037E Bad return code from module VCBTSQIO return code was 1469
DCD0025E - This run has been terminated due to an error  condition on the data base

-ABC JOBNAME  STEPNAME PROCSTEP    RC   EXCP   CONN    TCB    SRB  CLOCK   SERV
-ABC CADSVIEW EXECVIEW VIEW1       16    179     76    .00    .00     .0    437   

- DSEXVIEW job output shows the following for the above errors:

 PROGRAM NAME ------ VCBTSQIO                                                                                            
 ERROR STATUS ------ 1469                                                                                                
 ERROR RECORD ------                                                                                                     
 ERROR SET ---------                                                                                                     
 ERROR AREA --------                                                                                                     
 LAST GOOD RECORD---                                                                                                     
 LAST GOOD AREA ----                                                                                                     
 DML SEQUENCE ------ 00000006                                                                                            
 DATABASE NOT AVAILABLE FOR HELP-TEXT                                                                                    
 MODULE = VCBTSQIO

Environment

Dispatch Release : 11.7

Cause

DSEXVIEW job run while Dispatch STC is still active.

Resolution

- The error status of 1469 indicates a contention problem.

- These errors can/will occur if the Dispatch STC is still active at the time the DSEXVIEW job is being run.

- The DSEXVIEW job REQUIRES that the Dispatch started task be ended gracefully with a STOPCADS command, and that it be DOWN when DSEXVIEW is executed.

Before attempting to run the DSEXVIEW job again, please MAKE SURE that the Dispatch started task came down gracefully via a STOPCADS command and that automation or some other process does not restart Dispatch until the DSEXVIEW job has completed.

Additional Information

Other errors seen in the DSEXVIEW job output regarding the RC=16 in the VIEW1 Step are:

PROGRAM NAME ------ CADSVIEW                            
 ERROR STATUS ------ 0965                    
 ERROR RECORD ------ 
 ERROR SET ---------
 ERROR AREA -------- IX-OV-AREA
 LAST GOOD RECORD --
 LAST GOOD AREA ----
 VIEW .                                                                                                                              
    
DCD0034E IDMS DATABASE ERROR * RECORD BYPASSED * CAI SHOULD BE NOTIFIED                                                          

 PROGRAM NAME ------ CADSVIEW 
 ERROR STATUS ------ 0301
 ERROR RECORD ------ OV-BASE
 ERROR SET --------- IX-OV-REPORT-JOB
 ERROR AREA -------- IX-OV-AREA
 LAST GOOD RECORD -- SG-CTL
 LAST GOOD AREA ---- SG-AREA