error: operation failed: Active console session exists for this domain

Products

• SSP-S410 PLATFORM

Issue/Introduction

We are unable to attach console to one of our proxy application . 

Receiving below error.

yyyyyyyyy-02(config)# applications attach-console xxxxxxxxxx-PROXY-02
Connected to domain app
Escape character is ^]
error: operation failed: Active console session exists for this domain

Environment

Release : ISG 2.4.5.1

Resolution

To correctly attach a terminal console to an ISG application, utilize the CLI command below.

(config-applications)# attach-console application_name force

Note: Ensure to close the console properly, after disconnecting. The error reported would happen because the console wasn't closed properly, after the last disconnection.

Ref. doc.: https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/integrated-secure-gateway/2-4/cli_Command-Line-Overview/cli_Configure-Mode-Commands/cli_configure-applications/cli_attach-console.html