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REST API User Management Issue

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Article ID: 256790

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Updated On:

Products

CA Strong Authentication CA Advanced Authentication - Risk Authentication (RiskMinder / RiskFort) CA Risk Authentication CA Advanced Authentication CA Advanced Authentication - Strong Authentication (AuthMinder / WebFort)

Issue/Introduction

In two different Weblogic environments, aa-restapi.war package is deployed with the same config files.

While accessing user management operations in the REST APIs, below behaviour is observed in one environment:

- "Manage User API" operations are failed with a 400 errorCode and a varying error message. 
- We either get a generic error "SOAP11" or  the error message "Could not initialize class org.apache.axiom.soap.impl.intf.SOAPHelper".

Environment

Risk Authentication - 9.1.03
Weblogic 12.2.1.4

Resolution

Hotfix DE553010_Weblogic_UserManagement_RESTAPI_Fails is released to resolve the issue.

In this patch, Eng team has eliminated the duplicate of a third-party jar file causing the classes to load randomly.