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"Failed to launch process JavaLaunchTool.exe" error displayed when trying to launch Content Distribution Monitor tool.

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Article ID: 256772

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Updated On:

Products

Endpoint Protection

Issue/Introduction

"Failed to launch process JavaLaunchTool.exe" error is displayed in command prompt when trying to launch ContentDistributionMonitor.bat.

Environment

Release : 14.3 RU4, RU5, RU6

Cause

Most likely ContentDistributionMonitor.bat file is launched from the wrong folder.

Resolution

Move ContentDistributionMonitor.bat file to <SEPM installation folder>\Tools folder in order to resolve this problem.

By default the <SEPM installation folder> is C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager.