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Cannot start broker

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Article ID: 256738

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Updated On:

Products

CA Harvest Software Change Manager

Issue/Introduction

When I try to start the broker I get this error.  A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 

hbroker log has

HBroker | 20221213 13:39:38 | ---- started by SCM, trying to start as a service ----
HBroker | 20221213 13:39:43 | Executing... /opt/CA/scm/bin/hserver -parent=server-machine -broker=broker-name -version=Default -homedir="C:\Program Files\CA\SCM" -dirserver=/opt/CA/scm/bin/
...............................
HBroker | 20221213 13:40:45 | ERROR: Starting server
HBroker | 20221213 13:40:45 | Executing... /opt/CA/scm/bin/hserver -parent=amdcwhartst01 -broker=broker-name -version=Default -homedir="C:\Program Files\CA\SCM" -dirserver=/opt/CA/scm/bin/
...    0 | 13:40:50 | Shutting Down

Windows 209, SCM 14.0

Environment

Release : 14.0

Resolution

Th path is not right.

Change 

dirserver=/opt/CA/scm/bin/

to


-dirserver=C:\Program Files\CA\scm\

in Hbroker.arg file and start again.

Note: if you see brkr.exe running in Task MAnager, manually end this process first before try to start SCM