SMP/E RECEIVE ORDER - GIM693I - RC=12

Products

• COMMON SERVICES FOR Z/OS

Issue/Introduction

Problems regarding SMP/E Receive Order. When I run a job to download CONTENT(HOLDDATA) it works fine, but when I change to CONTENT(RECOMMENDED) or CONTENT(ALL) it does not work.

RECEIVE ORDER (
                              CONTENT( HOLDDATA | RECOMMENDED | ALL)

These messages are seen:

 GIM68700I    ORDER ORD00014 HAS BEEN SENT TO THE SERVER AT https://eapi.broadcom.com/receiveorder.
 GIM693I    SMP/E HAS BEEN WAITING 15 MINUTES FOR ORDER ORD00014. SMP/E WILL WAIT A MAXIMUM OF 120 MINUTES.
 GIM693I    SMP/E HAS BEEN WAITING 30 MINUTES FOR ORDER ORD00014. SMP/E WILL WAIT A MAXIMUM OF 120 MINUTES.
 GIM693I    SMP/E HAS BEEN WAITING 45 MINUTES FOR ORDER ORD00014. SMP/E WILL WAIT A MAXIMUM OF 120 MINUTES.
 GIM693I    SMP/E HAS BEEN WAITING 60 MINUTES FOR ORDER ORD00014. SMP/E WILL WAIT A MAXIMUM OF 120 MINUTES.
 GIM693I    SMP/E HAS BEEN WAITING 75 MINUTES FOR ORDER ORD00014. SMP/E WILL WAIT A MAXIMUM OF 120 MINUTES.
 GIM693I    SMP/E HAS BEEN WAITING 90 MINUTES FOR ORDER ORD00014. SMP/E WILL WAIT A MAXIMUM OF 120 MINUTES.
 GIM693I    SMP/E HAS BEEN WAITING 105 MINUTES FOR ORDER ORD00014. SMP/E WILL WAIT A MAXIMUM OF 120 MINUTES.
 GIM693I    SMP/E HAS BEEN WAITING 120 MINUTES FOR ORDER ORD00014. SMP/E WILL WAIT A MAXIMUM OF 120 MINUTES.
 GIM69147S ** SMP/E WAITED 120 MINUTES BUT ORDER ORD00014 IS NOT READY FOR DOWNLOAD FROM THE SERVER AT
              https://eapi.broadcom.com/receiveorder. IT WILL BE AT LEAST 2 MINUTES BEFORE THE ORDER IS READY.
 GIM20501I    RECEIVE PROCESSING IS COMPLETE. THE HIGHEST RETURN CODE WAS 12.

SMP/E HAS BEEN WAITING 15 MINUTES FOR ORDER ORD00013. SMP/E WILL WAIT A MAXIMUM OF 120 MINUTES.

 

Job ends with RC=12

Environment

Release : 15.0

Cause

Must specify inventory="all" as the default is inventory="ibm"

Resolution

Specifying INVENTORY="ALL" in the ORDERSERVER section resolved the problem getting the PTFs

Example:

<ORDERSERVER
         url="https://eapi.broadcom.com/receiveorder"
         inventory="all"
         keyring="USER1/SMPERING"
         certificate="Broadcom SMPE Client Certificate">
   </ORDERSERVER>