Corruption in files state.ini or winconf.ini

Products

• CA Client Automation - IT Client Manager
• CA Client Automation
• CA Client Automation - Software Delivery

Issue/Introduction

Sometimes after a reboot of computer, the files state.ini and/or winconf.ini files are corrupted.

As a consequence a lot of SXP Packages are uninstalled.

 

Environment

Client Automation 14.5

Resolution

Open a case at CA Broadcom technical Support requesting the fix for tngsma.dll. (T5IZ472)

 

Additional Information

With the new tngsma.dll, no direct changes to the INI files are made anymore.

When some modification is needed, the entire content of the file is loaded into the memory and update is made in the memory. After update the content is written into an intermediate file and later renamed to the winconf.ini/state.ini file after deleting the existing file.