How to create a new custom alarm message in net_connect and apply it to alarm messages

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Customers may want/need to create a new (custom) alarm message and apply it to alarm messages/failures in net_connect.

Environment

• Release: 20.4
• net_connect: any version
• Infrastructure Manager

Cause

- guidance

Resolution

Do not change the out-of-the-box (default) net_connect alarm messages as they may get overwritten upon future probe update.

1. Create a new (custom) message via the IM GUI using the relevant Identifier, e.g., MsgFail, then apply it in the GUI, for example:

2. Close the Message Pool window using the X on the top right of the window, then Click Ok. 
 

3. You can choose to set the use of the new message via the default profile settings for all MsgFail alarms, or set it per individual net_connect profile.

4. You may choose to configure ping of a bogus website name to test it in net_connect, e.g., blahblahblah.com, to make sure the new alarm message gets applied and generated, for example:

 

Additional Information

Oct 17 - Marco Ippati - Covered visible uim path and internal hosntame. Republished.