"Failed to get Authorization Token From Sharepoint" when Activating O365 Securlet
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"Failed to get Authorization Token From Sharepoint" when Activating O365 Securlet

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Article ID: 256636

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Updated On:

Products

CASB Security Advanced CASB Security Premium CASB Securlet SAAS

Issue/Introduction

When activating the Securlet for O365 it shows an error "failed to get authorization token from Sharepoint". 

Cause

The Global Administrator user does not have a Sharepoint license. This could be because Sharepoint entitlement is not included in the O365 tenant.

Resolution

Go to the Office 365 Admin console -> Users -> Active users. Click on the Global Administrator name that is being used to activate the Securlet. Go to the "Licenses and apps" tab for that user. Expand the Apps section, and verify that Sharepoint is checked.