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Robot install error: Error-setting permissions using icacls.exe windows 2019

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Article ID: 256612

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have an error during robot installation on Windows 2019 OS server.

Error-setting permissions using icacls.exe  "c"\ProgramFiles\Nimsoft grant:r administrator :(F) 

 

Environment

Release : UIM 20.3 / 20.4

Cause

Environmental

Resolution

Try running "NimBUS Robot.exe" as admistrator

We have seen this error when running nimsoft-robot-64x.exe instead. 

 

The robot installer is located in the primary hub at the location:

C:\Program Files (x86)\Nimsoft\install\setup

 

On the failed attempt, nimsoft-robot-x64.exe was used instead