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EEM Upgrade fails, /tmp/eiam-install.log has error java.lang.IllegalArgumentException: Empty DXHOME

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Article ID: 256574

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

13 Dec 2022 00:14:48 INFO  CheckUpgradeAction - Installed version is 12.60.0.5
13 Dec 2022 00:14:48 INFO  CheckUpgradeAction - Lower version of server detected
13 Dec 2022 00:14:48 INFO  CheckUpgradeAction - Installer will perform upgrade now
13 Dec 2022 00:14:48 INFO  CheckUpgradeAction - Detected minor upgrade
13 Dec 2022 00:14:48 INFO  CheckUpgradeAction - IGWUSER is root
13 Dec 2022 00:14:48 INFO  CheckUpgradeAction - IGWGROUP is sys
13 Dec 2022 00:14:48 FATAL CheckUpgradeAction - Exception during upgrade check
java.lang.IllegalArgumentException: Empty DXHOME
    at com.ca.eiam.installer.customcodeaction.CheckUpgradeAction.install(CheckUpgradeAction.java:202)
    at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source)
    at com.zerog.ia.installer.AAMgrBase.an(Unknown Source)
    at com.zerog.ia.installer.ConsoleBasedAAMgr.ac(Unknown Source)
    at com.zerog.ia.installer.AAMgrBase.am(Unknown Source)
    at com.zerog.ia.installer.AAMgrBase.runNextInstallPiece(Unknown Source)

 

Environment

Release : 12.0

Cause

/etc/init.d/dxserver had wrong DXHOME value.

Resolution

Fix the DXHOME value to have correct entry and restart the upgrade again