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Command for Password Change in Service Catalog


Article ID: 256565


Updated On:


CA Service Catalog


We have been moving to automated password changes, and are looking at the password that Service Catalog uses to connect to Process Automation. This is the password used in Administration > Configuration > CA Process Automation. Does Service Catalog have the ability to have this changed through a script, and not through the GUI interface?


Release : 17.3


There is no direct command for this purpose. However, you can workaround by the following

1. if the "Use Certificate for Authentication" is No

automate this with a batch file and within batch file you have some isql statement to update the password field in usm_configuration table. Something like

update usm_configuration set value='new-password' where group_name='itpam' and name='password'

2.  if the "Use Certificate for Authentication" is Yes

Open CMD | go to C:\Program Files\CA\Service Catalog\scripts
run: encrypter.bat <new pass>

this will generate an encrypted password string and then use this string as new password follow steps in case 1.