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iDash recover data

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Article ID: 256542

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Updated On:

Products

iDash Workload Automation for CA 7

Issue/Introduction

Missing job run data in ca iDash DB; reports do not generate due to missing data. 

CA idash encountered a space issue, so the Server Admin added more space. Afterward the job runs were not being updated, recycled the server and the job runs are now logging but there is a time gap. Is there a way to recover the missing data? 

Environment

Release : 12.1.00

Resolution

 there is no way for idash to recover this missing data for this timeframe