How to Upload Dump to Case FTP Directory using SFTP

Products

• ACF2 - z/OS
• ACF2 - DB2 Option
• Advanced Authentication Mainframe
• COMMON SERVICES FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• Compliance Event Manager
• LDAP SERVER FOR Z/OS
• Top Secret
• Support Portal
• Licensing-CA
• Licensing - Symantec Products

Issue/Introduction

How to Upload Dump or documentation to a Case FTP Directory using SFTP? Site network security team requires that all transmission of data in or out of the site be encrypted.

Environment

Release : 16.0

Resolution

Currently sites can use either standard FTP, FTPS (aka FTP/SSL), or SFTP(SSH FTP). Batch support for the https protocol is very limited and is not currently supported for the supportftp.broadcom.com.

The easiest method is to use FTPS, as it works with the z/OS allocated file directly. SFTP requires that the dump file first be copied to the USS environment, and then the SFTP process will run in that environment.

Attached are two sample JCL files.

SFTP Upload to Case.txt Note: this job uses SSH SFTP. Sample SFTP JCL to upload files into the Broadcom case files directory (typically files_from_customer) from a z/OS OMVS (or USS) filesystem.   

Secured FTP Terse.txt Note: this job uses Standard FTP or Explicit Secure FTP with TLS. Sample FTP JCL to Terse and upload z/OS files to the files_from_customer directory on supportftp.broadcom.com.

For Keyring/Certificate Configuration for ACF2, Top Secret and RACF see attached file. 

Secured FTP Terse Keyring Certificate Configuration.txt