DS 8.x - Ghost Imaging might fail with error 651 if full imaging path exceeds 263 characters

Products

• IT Management Suite
• Deployment Solution
• Ghost Solution Suite

Issue/Introduction

When imaging (especially when performing a CEM imaging) the Ghost image file path may exceed 263 characters. Ghost will truncate this path when generating the next span (path will be truncated from the end to 259 chars and then "xxx.ghs" will be appended to truncated string. However, such path is invalid and Ghost fails to find the span)

Environment

Release : 8.6 up to RU3

Cause

For on-prem environments issue is less likely to occur. But in case with CEM imaging, when additionally we add imaging proxy (http://127.0.0.1:59100/sslproxytarget/%servername%/%PS_image_path%) it might exceed expected limits.

Resolution

Fixed version of Ghost will be released with ITMS/CMS 8.7

In case if you require this Ghost binary (build 11526), please contact Broadcom Technical Support and refer to this article.