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Incident generated by MS Teams Chat is not providing information related to the attachment uploaded

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Article ID: 256513

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Updated On:

Products

Data Loss Prevention Cloud Detection Service for ICAP

Issue/Introduction

For file type detection policy, when customer uploads file to MS Teams application, Web CDS incident is generated for file type detection, but attachment is missing from incident snapshot. 

Environment

DLP Cloud service for ICAP

Resolution

This is a product defect currently under review and will be addressed in upcoming DLP Cloud release in first quarter of 2023.