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CABi Jasper server 6.3 is not restarting due to license issue

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Article ID: 256497

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Updated On:

Products

CA Identity Governance

Issue/Introduction

Jasper failed to start with the following error message and UI is showing the license file corrupted

java.io.StreamCorruptedException: invalid stream header: 68E03B6D
        at java.io.ObjectInputStream.readStreamHeader(Unknown Source)
        at java.io.ObjectInputStream.<init>(Unknown Source)
        at com.jp.protection.security.RSASecurityProvider.decode(RSASecurityProvider.java:120)
        at com.jp.protection.pub.LicenseReader.decodeLicense(LicenseReader.java:464)

Environment

Release : 14.4 Identity Governance

Cause

This is due to Java 1.8.0_351 containing new security change, see https://www.oracle.com/java/technologies/javase/8u351-relnotes.html

Resolution

Set the Java_Home version in the version older than 1.8.0_351