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EEM Policy for Web Service failed to take effective right away until the WS service was recycled


Article ID: 256460


Updated On:


CA Workload Automation AE


We modified EEM Policy a few months ago do denied a group of IDs to use WS or sendevent command.

A user complained to us that a function ID failed to trigger a job via WS after WS was recycled.   


It is obvious the EEM Policy was not sync with WS. 

May I know the reason, or we need a patch, or is there way we could monitor the syncronization between EEM and WS


Release : 11.3.6


As the policies are cached, the web services do need to be restarted for the updated EEM policies to take effect. This applies to all policy updates related to web service.