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DX NetOps Data Source missing from Manage Data Sources page

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Article ID: 256404

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

After upgrading from 22.2.2 to 22.2.4, NFA is missing from the Data Source Page, and as a Data Source under Administration Menu. Still seeing NFA in System Status.

The DX NetOps Network Flow Analysis (NFA) Data Source (DS) is missing from the Manage Data Source page in DX NetOps Performance Management Portal web UI.

The NFA DS is present on the System Status page. It is missing from the Administration->Data Sources->Data Sources page (Manage Data Sources). It is also missing from the Administration->Data Sources drop down for it's quick launch option.

The NFA Data Source in this scenario is set to Disabled.

Environment

All supported DX NetOps Performance Management Portal web UI releases

All supported DX NetOps Network Flow Analysis releases

Cause

User access to the Data Source via Product Privileges configuration is set to None.

Resolution

Set the users Product Privileges to a value other than None.

Additional Information

Note any Data Source set to Disabled will be removed from the Administration->Data Sources quick launch options. Once Enabled it will appear again for selection.