AppNeta - Requesting a .har file from a Experience Webpath

Products

• AppNeta

Issue/Introduction

You may need to request a har file from a particular event you are troubleshooting.

Resolution

This will require creating a Support ticket with Broadcom.  

Please reach out to the support team and provide a deeplink for the network event.  Click on the Share Link:

Then copy and paste the URL:

 

In addition, you may also wish to confirm the Experience Path Name, target URL and date and time of the har file of the drill down you're looking for.

 

Additional Information

The link below should provide guidance to create a support ticket for the AppNeta Support team.

https://knowledge.broadcom.com/external/article/142884/creating-and-managing-broadcom-support-c.html