Upload \ download issues with Gatelets and WSS enabled.
search cancel

Upload \ download issues with Gatelets and WSS enabled.

book

Article ID: 256333

calendar_today

Updated On:

Products

CASB Gateway CASB Gateway Advanced CASB Security Advanced CASB Securlet SAAS

Issue/Introduction

Upload or download of large files is slow with the CASB Dropbox Gatelet enabled.

Downloading a large number of files from MSFT OneDrive as a zip file failed.

Issue could potentially occur with any SaaS that has a Gatelet enabled.

Resolution

Customer's can request to test a pre-released feature "ICAP Trickling" by contacting CASB Support. 

Preliminary testing appears to reduce the duration of the upload or download from Dropbox.

Slow or failed download issues with MSFT OneDrive or SharePoint was resolved.