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Error UVC SSL after a logout and login - The certificate of the remote server

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Article ID: 256308

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

On a UVMS where SSL has been enabled,first UVC connection in SSL works ok, but if we logout and then try to login again without closing the current UVC Window, the following error is generated:

The server cannot be reached: The certificate of the remote server is not among the trusted certificates or the remote server does not use SSL.

If we try once again to click on Login, then it works fine, no error is generated.

Environment

Component: Univiewer Console

Release : 6.x and 7.x

Context: UVMS/UVC with SSL enabled

Cause

Bug of the Java version being used (11.0.2)

Resolution

Upgrade Java to the latest available version, on this case upgrading to 11.0.17 fixed the problem.

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