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Getting error 500 randomly when accessing Performance Management UI

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Article ID: 256269

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

We are getting error 500 on PM application. So please check and suggest.

Environment

Release : any

Cause

Insufficient resources on CAPC and Data Aggregator

Resolution

Configure more RAM and CPU cores for both servers.

Additional Information

Check outputs of commands:

  • top
  • free -h