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SOI UIM Connector Connector not working

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Article ID: 256192

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

SOI UIM connector is not not working ..status is showing always intializing

from connector log:-

[Finalizer, com.nimsoft.nimbus.NimSessionBase] This session was not properly closed, which may leave the socket open. Please ensure that resources are closed properly. Stack when this session was created

 

Environment

UIM 20.3.3

EMS 10.29
NAS 9.32
Soi 4.2 CU4
nimsoft connector 3.9.3

Resolution

Follow the below step:-

== Deactivate the Trellis & EMS probe on Primary hub.

== Increase the Java memory at EMS.cfg

java_mem_max = -Xmx1024m java_mem_init = -Xms512m

To

java_mem_max = -Xmx2048m java_mem_init = -Xms1024m

== Rename the folder nimsoft\probes\service\ems\db

== Deactivate wasp probe on the UMP/OC server

== Increase the Java Memory at wasp.cfg

Java_mem_max = -Xmx8165m java_mem_init = -Xms2048m

To

Java_mem_max = -Xmx16330m java_mem_init = -Xms4096m

==Activate the trellis probe

== Activate the ems probe

== Activate the wasp probe.