Routine 'UCPRMPTR' forces trace because of error

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

U00003620 Routine 'UCPRMPTR' forces trace because of an error. 

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20220926/151305.760 - U00009909 TRACE: (BINDPAR:  EPUD_AH_Idnr       0x7fdff6884ba4 00004
                                00000000  C402AD40                             >Ä.­@<
20220926/151305.760 -                                         >1085080260<
20220926/151305.760 - U00009909 TRACE: (BINDPAR:  EPUD_OPU_Lnr       0x7fdff6884ba8 00002
                                00000000  0100                                 >..<
20220926/151305.760 -                                         >1<
20220926/151305.760 - U00009909 TRACE: (BINDPAR:  EPUD_VName         0x7fdff6884baa 00005
                                00000000  504C414E 23                          >PLAN#<
20220926/151305.760 - U00009909 TRACE: (BINDPAR:  ROWID              0x7fdff1c3abc0 00018
                                00000000  41414150 69444141 49414147 34315041  >AAAPiDAAIAAG41PA<
                                00000010  4242                                 >BB<
20220926/151305.760 -  UPDATE EPUD SET EPUD_MsgNr = ? WHERE EPUD_AH_Idnr = ? AND EPUD_OPU_Lnr = ? AND EPUD_VName = ? AND ROWID=?
20220926/151305.781 -  UCUDB32 UPDT RET 3516 HSTMT: 0x00000005ee1140 VALUE:            (nil) ALL:  0.02136 DB:  0.02118 ODBC:  0.00001 UDB:  0.00017
20220926/151305.781 -  DB-OPC: CLSTA    DB-RET: 0 HSTMT: 0x00000005336bb0 VALUE:            (nil)
20220926/151305.781 -  UCUDB32 CLAL RET 0000 HSTMT: 0x00000005336bb0 VALUE:            (nil) ALL:  0.00004 DB:  0.00000 ODBC:  0.00001 UDB:  0.00003
20220926/151305.781 -  U00003620 Routine 'UCPRMPTR' forces trace because of error.
20220926/151305.781 -  U00003516 UCUDB: Affected lines in function 'UPDATE' = '0'

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Environment

Release 12.3.x

                21.x

Component: Automation Engine

Cause

This is caused during the processing of a Promptset and the issue has been confirmed to be a bug by our Dev team.

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:

Component: Automation.Engine 21.0.5 - Available 

Note: Due to bugs with huge impacts, that were discovered in AE 21.0.5, we recommend to upgrade to Hotfix 21.0.5 hf1 or a newer version available.

Additional Information

This problem can only happen in systems with Oracle database.