Appworx: AwE-5128 ERROR while creation HOST based logins

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

Appworx throws the below  ERROR while creation HOST based logins:

ErrorMsg: AwE-5128 Client Request Error 
Details: checkLoginConnection
Agent error : 10.129.183.187:6014:checkLoginConnection : java.lang.RuntimeException
    at com.appworx.server.data.D$_A.doRun(RemoteClientSocketManager.java:181)
    at com.uc4.be.threading.AbstractWorker.run(AbstractWorker.java:367)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.RuntimeException
    at com.appworx.server.data.MasterDB.checkLoginConnection(MasterDB.java:6836)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.uc4.be.util.InvokeUtil.invoke(InvokeUtil.java:122)
    at com.appworx.util.InvokeRequest.invokeMethod(InvokeRequest.java:47)
    at com.appworx.server.data.C.A(ClientServices.java:150)
    at com.appworx.server.data.C.A(ClientServices.java:132)
    at com.appworx.server.data.D$_A.doRun(RemoteClientSocketManager.java:170)
    ... 2 more
java.lang.RuntimeException
    at com.appworx.server.data.MasterDB.checkLoginConnection(MasterDB.java:6836)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.uc4.be.util.InvokeUtil.invoke(InvokeUtil.java:122)
    at com.appworx.util.InvokeRequest.invokeMethod(InvokeRequest.java:47)
    at com.appworx.server.data.C.A(ClientServices.java:150)
    at com.appworx.server.data.C.A(ClientServices.java:132)
    at com.appworx.server.data.D$_A.doRun(RemoteClientSocketManager.java:170)
    at com.uc4.be.threading.AbstractWorker.run(AbstractWorker.java:367)
    at java.lang.Thread.run(Unknown Source)

Environment

Release : 9.4

CA Automic Applications Manager

Cause

Problem caused on servers using SFTP.

Resolution

The Check button uses regular FTP (not SFTP) to test the connection. If your server requires SFTP, this may result in a failed test connection.

Please use FTP to Test the connection. 

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/applications-manager/9-3/Development_Guide/File_Transferring/Defining_Host_Logins.html