NAS and alarm enrichment queue is red. Not starting after multiple attempt

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

NAS and alarm enrichment queues are red. Not starting after multiple attempts. 

Environment

Release : 20.3

Resolution

- Nas and alarm_enrichment are red and not starting after copy/pasting AO profiles and configurations from a different primary hub.
- We deleted the alarm_enrihment probe then re-deployed nas probe to the primary hub robot and both probes started correctly.
- Then went to the hub probe in the primary hub and verified both queues are green and processing data.