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Processes profiles are not deploying on the server

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Article ID: 256084

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

This morning some "processes" profiles were created in the OC console but they were not deployed on the server.

They were created 2-3 hours ago.

Environment

  • Release: 20.3
  • processes probe version 4.82
  • processes_mcs_template 4.70

Resolution

The  processes_mcs_template version was present in the local archive but it was not deployed to the Primary hub. Once it was deployed and the customer upgraded all probes and robots of the system, then all profiles were successfully deployed.