Trying to get webviewer up and running on our test system. But get communication error with server on the web page.
The following errors were displayed on the login page
Failed to connect to web service.
Communication error with server.
Release : 14.0
ConfigFile.cfg not found
The product installation creates USS directories that contain a pre-generated ConfigFile.cfg.
To find it, query the path of this USS installation directory in SMP/E using the Query panel (3.1), specifying zone name CAIT0 (or appropriate target zone if it was customized), entry type DDDEF, entry name CCAFHFS.
The expected list after installation is:
# ls <parent>/webviewer
CA MTC-ContentViewer-properties.war WebViewer.sh db2SharedLibrary.tcl installWebViewer.tcl web-viewer-utils.jar webApplication
CAWVHOME NOTICE.txt WebViewer.war h2.jar log4j2.xml web-viewer.ear
ConfigFile.cfg WebViewer.jar createdb.sql h2SharedLibrary.tcl startWebViewer.tcl web-viewer.war
# ls <parent>/webviewer/CA
CAHVCFG CAHVH2 CAHVLG4J CAHVSH CAHVUTIL CAHVWSD2 CAHVWSIN CAHVWSWA CAHVWVEW
CAHVCPSH CAHVJAR CAHVNOTC CAHVUIPP CAHVWAR CAHVWSH2 CAHVWSST CAHVWVEE OM_install_log.txt
# ls <parent>/webviewer/CAWVHOME
# ls <parent>/webviewer/CAWVHOME/config
# ls <parent>/webviewer/CAWVHOME/logs
If files are missng it means that either the value of CCAFHFS has been changed since the initial installation (and the installation is now in an inconsistent state), or, more likely, that the required ZFS file system has not been mounted into the directory before the latest PTF was applied.