Does Symantec Data Loss Prevention Support Oracle Exadata?
Article ID: 255952
Data Loss PreventionData Loss Prevention Core PackageData Loss Prevention EnforceData Loss Prevention Enterprise SuiteData Loss Prevention Oracle Standard Edition 2
There have been several requests to know if DLP supports Oracle Exadata.
Release : All
Oracle Exadata is not listed as a supported database in the DLP System Requirements guide.
Symantec DLP supports Oracle Exadata at the SCHEMA LEVEL.
This means –
If the reported issue is a known Symantec DLP bug, Broadcom will provide support based on our existing support process, otherwise
If the Customer’s issue is determined to be in the DLP schema, Broadcom will provide schema level support for that DLP issue. Otherwise, the Customer should leverage their own Oracle expertise as well as their own Oracle support contracts to resolve the database issue.
The Customer is responsible for the setup and configuration of Oracle Exadata to be available to connect to the Oracle database from the Enforce Server via Oracle supported interfaces used by DLP to access the database (ex. OJDBC, OCI, SQLPlus).
The Customer should leverage their own Oracle expertise as well as their own Oracle support contracts to resolve database maintenance and infrastructure related issues.
Symantec DLP Documentation and troubleshooting is for Oracle Standard Edition, not specific to Oracle Exadata. The Customer is responsible for translating those instructions to how to do the same via the Oracle Database edition the Customer is using.