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Active Directory Authentication Failure

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Article ID: 255947

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Updated On:

Products

CA Identity Suite

Issue/Introduction

I am trying to enable the Active Directory authentication module, but I get the generic error: 

Error: AD Internal Error:Check AD

I have checked for possible typing mistakes, i've imported the certificate to the appliance and checked both SSL and non SSL connection but no luck

Environment

Release : 14.4

Resolution

This issue was caused by one server in the vApp cluster having the proper certificate, and one server not having the certificate.