Clarity Source Code and customizations

Products

• Clarity PPM On Premise

Issue/Introduction

Where can we find Clarity source code and is it in editable format, can we edit it? 

Environment

Any supported releases.

Resolution

• Clarity source code is proprietary and cannot be provided
• Any decompiling and updates are unsupported customizations, highly discouraged and out of scope of Support 
• Any edits to XML and other files are also unsupported customizations, which can lead to issues with Clarity functionality, upgrades, connectivity, performance
• Any edits to Clarity files are at customer risk
• If any Clarity issue arises due to unsupported changes, Broadcom Support is not going to be able to assist until the customizations are fully rolled back
• Broadcom Support cannot assist with issues caused by the customizations, customizations not working or not working on a specific version

Additional Information

For more information on custom jars, please check Custom jar files and Clarity server