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When updating text and numeric attributes via REST APIs it is not refreshing them in UI until page is refreshed

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Article ID: 255892

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When updating text and numeric attributes via REST APIs it is not refreshing them in UI until page is refreshed.

1. Login to a 16.1.0 machine 
2. Create Custom master object and event enable it.
Object Name: Soco Ticket System UX
Object ID: sc_ticket_system
3. Create few attributes to test with.
a. Create Static lookup (Values = "Copy That" and "Don't Copy") type attribute with Name = Should we Copy and ID = copy_act_descr (this attribute will be used to trigger process)
4. Create 4 attributes as below
a. String type with name and id = string, API = c_string
b. Bollean type with name and id = test_boolean, API = c_test_boolean
c. Lookup Type (Lookup = Access Type) with name and id = test_look, API = c_test_look
d. Number type with name and id = test_num, API = c_test_num
5. Create process with the GEL script that will update above 4 attributes when value of the attribute from Step 3 is changed.
6. Observe that after process runs and page refreshed only values for Boolean and Lookup attributes changed but for text and number it does not until page is refreshed.

Expected: it should refresh values for text and number as per GET request it is observed it is fetching updated values.
Actual: it is not refreshing values for text and number type attributes.

 

 

Environment

Release : 16.1.0

Resolution

DE67674, Under Review by Engineering.