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Running Quick Delivery or Managed Delivery Policy as Specific user is failing with return code = -2147023511

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Article ID: 255889

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Updated On:

Products

IT Management Suite Software Management Solution

Issue/Introduction

Running a Quick Delivery as a Specific User account keeps failing.  If we run a script task (Command Script or Powershell) as the same admin account it works just fine.

Error code: Program Execute <SoftwarePackage> has failed with return code = -2147023511

Environment

ITMS 8.x

Cause

Logon failure: the user has not been granted the requested logon type at this computer. Error code: 2147023511 (login failure: the user has not been granted the requested logon type at this computer).

Resolution

Quick Delivery and Managed Software Policy need more permissions to run as it needs to download software from the Package Server.  Scripted tasks work just fine as they don't need to download packages from the Package Server.  Use an Admin user or the Application Identity account to have a successful execution.