After cloning and changing the hostname and IP address, SS fails to start

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

After cloning and changing the hostname and IP address, SS fails to start

[[email protected] bin]$ ./startSS.pl
sh: /opt/ca/spectrm/bin/cmdC: No such file or directory
The process daemon may not be started, or 'localhost' not configured correctly.

 

Environment

Release : 21.2

Cause

It looks like someone has exported the SPECROOT variable to the wrong Spectrum Installation home directory.

$ export SPECROOT=/usr/Spectum/
$ echo $SPECROOT
/usr/Spectum/

$ ./startSS.pl
sh: /usr/Spectum/bin/cmdC: No such file or directory
The process daemon may not be started, or 'localhost' not configured correctly.

Resolution

To fix the issue, reset the SPECROOT variable:

$ export SPECROOT=
$ echo $SPECROOT

$ ./startSS.pl