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After cloning and changing the hostname and IP address, SS fails to start

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Article ID: 255857

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

After cloning and changing the hostname and IP address, SS fails to start

[[email protected] bin]$ ./startSS.pl
sh: /opt/ca/spectrm/bin/cmdC: No such file or directory
The process daemon may not be started, or 'localhost' not configured correctly.

 

Environment

Release : 21.2

Cause

It looks like someone has exported the SPECROOT variable to the wrong Spectrum Installation home directory.

export SPECROOT=/usr/Spectum/
echo $SPECROOT
/usr/Spectum/

$ ./startSS.pl
sh: /usr/Spectum/bin/cmdC: No such file or directory
The process daemon may not be started, or 'localhost' not configured correctly.

Resolution

To fix the issue, reset the SPECROOT variable:

export SPECROOT=
echo $SPECROOT

./startSS.pl