API Portal: portal_minio container crashing, metrics missing.
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API Portal: portal_minio container crashing, metrics missing.

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Article ID: 255824

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Updated On: 10-12-2023

Products

CA API Developer Portal

Issue/Introduction

The portal-minio container keeps crashing and analytics/metrics data is lost.

portal_minio.1.examplecompany@example.com.xx    | Endpoint:  http://xx.x.x.xx:xxxx  http://xx.x.x.xx:xxxx  http://127.0.0.1:9000
portal_minio.1.examplecompany@example.com.xx    |
portal_minio.1.examplecompany@example.com.xx    | Browser Access:
portal_minio.1.examplecompany@example.com.xx    |    http://xx.x.x.xx:xxxx  http://xx.x.x.xx:xxxx  http://127.0.0.1:9000
portal_minio.1.examplecompany@example.com.xx    |
portal_minio.1.examplecompany@example.com.xx    | Object API (Amazon S3 compatible):
portal_minio.1.examplecompany@example.com.xx    |    Go:         https://docs.min.io/docs/golang-client-quickstart-guide
portal_minio.1.examplecompany@example.com.xx    |    Python:     https://docs.min.io/docs/python-client-quickstart-guide
portal_minio.1.examplecompany@example.com.xx    |    JavaScript: https://docs.min.io/docs/javascript-client-quickstart-guide
portal_minio.1.examplecompany@example.com.xx    |    .NET:       https://docs.min.io/docs/dotnet-client-quickstart-guide
portal_minio.1.examplecompany@example.com.xx   | Exiting on signal: TERMINATED

Environment

Release : API Portal 4.5 and Above

Cause

Issue was observed when IPv6 has been disabled on the Portal host machine.

Resolution

This is a known issue with minio https://github.com/minio/minio/issues/7993 when IPv6 has been disabled on portal host machine.

Enable IPv6 from /etc/default/grub file and restart portal docker stack.

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