We are running UIM 20.4 CU5 in our production environment. For the past two weeks, when trying to access a probe, IM hangs and becomes unresponsive. We have to kill IM, go to %temp%\util and delete the temp files and restart it.
This was good for one or two tries, but it is becoming a problem as I have had to repeat this process once a day since yesterday. And twice today.
Need assistance to determine why this is occurring. Never experienced this problem before. We are running IM on the Primary UIM server via RDP session.
- Latest IM version changes included in UIM 20.4 CU5
2. Install the last/previous version of the Infrastructure Manager (IM) prior to the CU5 update (Infrastructure Manager:4.10), which is attached to this KB Article.
IM updates to be aware of as per the UIM 20.4 CU5 Release notes:
Third-party components upgrade for vulnerability remediation for IM GUI (thick client)