AAI AlertGenerator errors after migrating AAI and database to new servers - java.lang.IllegalArgumentException: Adding text to an XML document must not be null

Products

• Automic Automation Intelligence

Issue/Introduction

After migrating AAI and the AAI database to new servers, the errors below were seen in the jaws.logs

ERROR [AlertGenerator] error while analyzing activation: [email protected][alertActivationId=UUID[AXTd_OlDISg=],alertType=JOBSTREAM_TARGETJOB_WONT_RUN,[email protected][id=UUID[AXTd_OlCIMo=]]]: java.lang.IllegalArgumentException: Adding text to an XML document must not be null

Environment

Release : 6.4.3

Resolution

Errors stopped occurring the day after the upgrade.

It appears the errors were triggered for jobstreams that were either forecasted or already running while the server migration occurred.