Uninstallation of SEP Linux Agent is failing with a message indicating the operation is not permitted. A review of the log referenced in the error reveals that the /tmp directory is full. Reviewing the list of files in /tmp, you find a folder called sisipsinfo.<timestamp> and this folder is consuming the remainder of space in the /tmp directory.
Release : SEP Linux Agent 14.3 RU1 and higher
The sisipsinfo.<timestamp> folder is temporarily created by the Gather Agent Info (GAI) log collection tool. A GAI is automatically executed when uninstalling SEP Linux Agent. GAI will pull some logs from /var/logs including messages logs. These messages logs can sometimes be very large. If the /tmp directory size limit is reached during this process, it will cause both the GAI and uninstall to fail and the sisipsinfo.<timestamp> folder to be left in /tmp.
1. To prevent GAI from running during uninstall, run the following command prior to initiating the uninstall:
2. Initiate uninstall of SEP Linux Agent.