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APMIA SysEdge discovers hostname for some Windows servers as 127.0.0.1 rather than actual hostname

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Article ID: 255661

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

For some hosts APMIA discovers hostname correctly as actual hostname, but under SysEdge it appears as 127.0.0.1.

 

 

Environment

Release : DX SaaS 

APMIA Host Monitoring 

SystemEdge

Cause

SysEdge server was restarted , when APMIA / host monitor started SysEdge SNMP was not finished initializing , 

Resolution

Restarting APMIA Agent resolved the issue