MPIP Labels do not show in DLP despite synch completing without error

Products

• Data Loss Prevention
• Data Loss Prevention Core Package
• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention Enforce

Issue/Introduction

The DLP Profile to allow the MPIP labels to be pulled has been added to DLP, despite the profile in place the MPIP Labels are not appearing in the DLP Console

Environment

DLP 16.x

DLP 25.1

Cause

The label was created without "Content Marking" being populated in the Microsoft Portal

Resolution

Update your labels to include "Content Marking" and re-sync from the DLP Console

example: