Automic 21.0.4 - Event settings in SIMPLE_RULE Event are missing.

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation
• CA Automic Operations Manager
• CA Automic Operations Manager
• CA Automic Oracle

Issue/Introduction

A new installed Automic system is missing Event settings / Filter trigger section for a simple IA Event object.,

Missing Event settings

This panel should be available on the Event object.
 

Also the AWI ==> About menu shows that these two plugins are missing:

Environment

Release : 21.0.4

Cause

Defect.

Resolution

Start the AWI with Java 11 rather than Java 8. Then these plugins work and the Event Settings will also be available.

This will also be fixed in a future release.

Update to a fix version listed below or a newer version if available.

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://knowledge.broadcom.com/external/article?articleId=133819