search cancel

Node missing from Environment Node list

book

Article ID: 255585

calendar_today

Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

We installed new set of UVMS and DUAS in our UAT environment.  After installing a 2 new nodes i.e. rumrpt01 and rumsch01 we found that in Design-> Environment -> Nodes we don't see rumrpt01 node under context of rumsch01 node.

but if we switch context to the node rumrpt01 both the nodes are visible in Environment Node list

We validated and both nodes are connected fine to UVMS and server engine list are fine on both DUAS nodes.

Environment

Release : 6.x

Component: DOLLAR UNIVERSE

Cause

In the UVMS server log the below error is visible, however the telnet is working fine on port 10611 and firewall is turned off on node rumrpt01.

| 2022-12-05 12:00:04 |INFO | Global purge process | com.orsyp.central.purge.owlssync.OwlsSyncObjectsPurgeManager | Execute purge for NodeViewDAO...
| 2022-12-05 12:02:04 |ERROR| consolidation-1-worker-6 | com.orsyp.monitoring.consolidation.stdimpl.owls.OwlsConsolidationStdImpl | ConnectionException:com.orsyp.std.IoConnectionException: Connection Authenticate problem com.orsyp.UniverseException: ServerException - connect: error creating socket to rumrpt01/10611

The error in universe.log
| 2022-12-02 15:06:44 |ERROR|X|cmd|pid=6084.2744| o_callsrv_connect_r       | Connection error 0 []
| 2022-12-02 15:06:44 |ERROR|X|cmd|pid=6084.2744| owls_cmd_return           | Can not connect to server. Error!

Resolution

The issue is observed due to data synchronization between Node and UVMS. Do perform a full synchronization on the node which will result in synchronization of data i.e. Node list, security settings, alerting rules and UVMS nodes list.

Additional Information

Reference document Node Details -> Synchronization - Full Synchronization

Attachments