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After 16.1.0 Upgrade, SSO Login Not Working Error 404 Received

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Article ID: 255577

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

The following message is received from all users after attempting to login via the SSO URL page.

404 Page Not Found


Environment

Release : 16.1.0

Cause

 

 

Resolution

This is reported as DE67636 and will be under Engineering review

The workaround is to update the URL for the Clarity OKTA tile to be displayed to the users.
Upon clicking on the tile, they will be able to be directed to Clarity.