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Can't add Hierarchy as a Primary Object to a process

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Article ID: 255574

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

I'm trying to launch a process when a Hierarchy is created. I've checked the Event Enabled box on the Hierarchy object's Properties page but it's still unavailable when trying to add as a Primary Object in a process.

In fact, I ran the following query on the DB and it came back empty:
select * from ODF_OBJECT_CAPABILITIES where object_code = 'odf_hierarchy'

Can we not run processes on the Hierarchy object? Why is the Event Enabled checkbox available if it does nothing?

Environment

Release : 16.0.3

Resolution

Currently it is not possible to create processes based on hierarchy object. It is suggested to raise this as an idea and work with Product Management on prioritizing it.