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Access Denied When Trying to View AppNeta Licenses

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Article ID: 255567

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Updated On:

Products

AppNeta

Issue/Introduction


When trying to access Licensing I no longer have access 


 

Environment

Release : SAAS

Cause


The default URL should open to the 'Utilization' Tab, however, the Web Browser had cached the URL opening to the 'Orders' Tab under licensing. Due to the update
   in licensing AppNeta now uses Universal Licenses and the 'Orders' Tab is temporarily inaccessible. 

Resolution


Cleared the Web Browser cache and now the Licensing Page correctly opens to the 'Utilization' Tab.

Attachments