In CloudSOC Investigate, some activities like Download or Rename are showing for a specific Gatelet. But other activities like Upload or View are not showing.
The activities that show do not show the User name for the user logging into the SaaS
Bypass rules set in WSS
Verify there are no WSS Bypass rules that affect the IPs or Subnets used by the Gatelet.
To check, go in WSS Console to Connectivity tab -> Bypassed Traffic.