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Include proper reply for PGP Server in WEP Inbox relating to carriage returns

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Article ID: 255471

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Updated On:

Products

Desktop Email Encryption Drive Encryption Encryption Management Server Endpoint Encryption File Share Encryption Gateway Email Encryption PGP Command Line PGP Key Management Server PGP Key Mgmt Client Access and CLI API PGP SDK

Issue/Introduction

When going to type a message reply in Web Email Protection (WEP) in the inbox, the reply does not put the cursor at the top.  Rather, you need to hit enter, and then type.

 

Should be the below where the cursor automatically starts you at the top of the email for a reply:

 

Resolution

This will be addressed in a future release of the software.  To be added to this, please reach out to Symantec Encryption Support.

Additional Information

ISFR-2429

Attachments